Dashboard

The Home Page is your starting point within Credit Hound. It instantly tells you everything you need to know in an easy-to-understand graphical format.

Colour coding

Elements on the Home Page are colour-coded. If an item is red, it needs your attention. Good news, such as your customers paying you, is shown in green. Other colours are used to show general information.

"Who's Got My Money?" chart (1)

At a glance you can see who owes you the most money. So you can focus your efforts on those customers who'll have the most impact on your bank balance.

Disputes (2)

This element brings to your attention the details of your currently disputed invoices. This is a constant reminder that until you resolve your customer's issues, you are unable to collect the cash

Promised Cash (3)

You can see the results of your credit control efforts using 'Promised Cash'. This forecasts the amount of money you are expecting to receive from your customers.

"Where's My Money?" chart (4)

This chart shows you clearly the total amount of money owed to you. It is broken down by invoices that are not yet due, overdue or disputed. It also shows payments not yet allocated. This breakdown is ideal for business owners as well as credit controllers.

Interactive Aged Debtors List

One of the advantages of using an interactive aged debtors list is that you are able to sort and filter your accounts in real time

The list highlights the accounts with the oldest overdue invoices.

Chasing screen

Clear information

Central to good credit control is having information instantly to hand. Credit Hound brings this information together in a single 'Chase Screen'. The screen gathers all the details you need about your customer from outstanding invoices and contact details to previous chase history and notes.

Chasing aid

Using the built-in notepad and customisable list of reasons for non-payment, Credit Hound suggests ways to overcome your customer's objections to making payment. You can also flag when commitment for payment has been made or an invoice is disputed.

Automated follow up letters

Once the telephone call is completed, Credit Hound can generate any required follow-up letters. Within minutes of your conversation ending your customer can receive a letter, and be in no doubt about their obligation to pay.

Rules & actions

Conditional actions

You can give Credit Hound Rules to determine which credit control Actions it automatically performs. When a customer or transaction meets specific conditions of your Rule, Credit Hound takes appropriate Actions.

Tasks automation

By defining several associated Rules and Actions, you can streamline and automate the time-consuming stages of your current collection policy.

Calendar

Easy to use

Credit Hound's built-in calendar reminds you who needs to be called, when and why. This enables you to keep on top of promised payments as well as remembering to review disputed invoices. With the familiar look and feel of Microsoft Outlook, you will instantly feel comfortable and confident using the calendar.

Updated by accounts system

Crucially, events in the calendar are linked to your accounts system. So once an invoice is paid, events are automatically completed. This saves valuable time and importantly, it avoids the possibility of chasing payments already made.