Work for us

We are a multi-award winning software development company with headquarters in the UK and development office in Bangkok.

We create software that impacts thousands of companies worldwide. We are a Microsoft Gold Application Development Partner and develop with technologies such as .NET, C#, WPF, WCF, Azure, cloud and mobile.

All our roles offer a competitive salary and excellent benefits.

We do not accept applications via recruitment agencies.


It's so much fun working with the professional teams in both the Bangkok and UK offices. Everyone is friendly and helpful. I’ve learnt a lot from the teams which has helped me become a better developer.
Ploy, Software Developer

I have known Draycir and their products for a number of years. Previously I worked for a Business Partner, selling Draycir products amongst others. It was an easy decision for me to work at Draycir because I knew they were an excellent company with some fantastic solutions.
Zoë, Partner Manager

Current Vacancies

Leicester

Position summary

Working for an award winning software company, the Business Analyst will liaise with key stakeholders to understand a project / programme strategy and determine the requirements in order to deliver a solution. They will develop the requirements backlog for each project, initially at high / epic level and then drilling down to detailed requirements - features and User Stories to enable the project team to develop the solutions in an agile development environment.

The Business Analyst has responsibility for investigating / determining the project scope, identifying and evaluating options, defining requirements and confirming buy-in from stakeholders at key checkpoints. They will act as an agent of change and use different analysis techniques to support development activities.

Deliverables

  • Produce appropriate documentation (e.g. Project Brief, User Stories, Use Cases, BRD/FRD, UML / BPMN diagrams, acceptance criteria, help files) as suitable for the audience.
  • As an active member of an agile project team, contribute to key decisions to ensure the deliverables are in line with requirements, project scope and business objectives.

Responsibilities

  • Be a communications conduit between the PMO, product owners, support, sales, marketing and development teams.
  • Act as an interface between business partners / clients and product owners / development teams. Understand and translate both technical and non-technical language / concepts.
  • Elicit requirements via meetings, workshops, remote conferencing, emails and telephone calls.
  • Analyse the requirements and identify gaps, problems and propose solutions.
  • Working in conjunction with the development team; research, plan, coordinate and recommend software and system choices that will meet the product requirements.
  • Work on multiple products/projects simultaneously.
  • Present ideas, product enhancements and new solutions to stakeholders, clients and business partners.
  • Be involved throughout the development cycle to validate requirements and ensure that they are implemented appropriately.
  • Be the SME on Draycir products and assist with technical queries as and when required.

Candidate Profile

  • Previous experience as an IT Business Analyst is essential.
  • Experience of working in an agile software development environment is preferable.
  • Knowledge and understanding of both Agile and Waterfall methodologies.
  • Strong analytical skills with ability to dissect requirements, understanding their needs and impact on projects / systems. Able to identify gaps and align requirements to project objectives.
  • Excellent communication skills, both written and verbal. You will need to interact with a diverse range of people and teams, both in the UK and abroad therefore being a “people person” is essential.
  • An active listener, able to understand what it is that is being asked for, and able to translate this into requirements.
  • Good presentation skills with ability to adapt content according to the audience.
  • Client and commercially aware.
  • Self-motivated, detail orientated person and a good team player.
  • Technical understanding of business/accounting software (an advantage).
  • Enjoy the challenge of working with an award-winning team.

Benefits

  • Competitive salary depending on skills and experience
  • 20 days holiday + bank holidays
  • 12 flexi-days (1 per month) after a qualifying period
  • Company contributed pension
  • Death in service life cover, Critical illness cover, Income protection cover after qualifying period
  • City centre location
  • Company iPad

Please send your CV and covering letter quoting BA0518 to jobs@draycir.com or post to Draycir, Regent House, 80 Regent Road, Leicester, LE1 7HE. 

No agencies.

Leicester

Position summary

We are looking for a UX / UI Designer to turn our web, mobile & desktop apps into easy-to-use and visually striking products. The designer will be responsible for researching, designing, prototyping and creating visual artefacts based on product requirements.

The designer will work closely with Business Analysts and Stakeholders in each project to capture user requirements using wireframes, mock-ups and prototypes. The projects will vary from being heavily based on requirements to more experimental work including proof of concepts. You will review existing applications with a view to improve usability and design. In addition, you will produce and maintain guidelines for Usability, User Experience and User Interface design for a consistent experience across all products.

You will have excellent creative design skills and an understanding of software usability and corporate branding. A candidate should be self-motivated, able to work independently, and perform under minimal supervision.

The work that you will create will be used by thousands of customers.

Responsibilities

  • Illustrate design ideas using storyboards and process flows.
  • Design graphical user interface elements, like menus, tabs and widgets.
  • Build wireframes, prototypes and mock-ups based on product requirements.
  • Review and improve existing applications for usability improvements.
  • Solve complicated processes and concepts into simple, intuitive user flows and interfaces.
  • Challenge established thinking and come up with new design concepts in the business.
  • Embrace emerging standards while promoting best practices.
  • Produce and maintain guidelines for a consistent user experience across applications.
  • Work on multiple projects and manage time and expectations appropriately.
  • Collaborate with a cross functional team to create user experiences that are best in class.

Requirements

  • Extensive experience in visual design, prototyping, UX/UI or related field.
  • Mastery of design tools within the Adobe Creative Suite.
  • Excellent creative and design skills.
  • Excellent understanding of web design, branding and usability.
  • Demonstrable skills in Photoshop and Illustrator.
  • Aptitude and desire to learn existing products and take constructive feedback.
  • Team spirit; strong communication skills to collaborate with various stakeholders.
  • An impressive online portfolio.
  • Eye for detail.
  • Strong grasp of HTML, CSS and JavaScript is desirable.

Benefits

  • Competitive salary depending on skills and experience
  • 20 days holiday + bank holidays
  • 12 flexi-days (1 per month) after a qualifying period
  • Company contributed pension
  • Death in service life cover, Critical illness cover, Income protection cover after qualifying period
  • City centre location
  • Company iPad

Please send your CV and covering letter quoting UXD0518 to jobs@draycir.com or post to Draycir, Regent House, 80 Regent Road, Leicester, LE1 7HE. 

No agencies.

Leicester

Position summary

We’re looking for technically adept, client-facing integration Software Developer to engage, retain, and enable our clients to fully utilise our products. You will contribute to architecture improvements, API design, and code reviews with clients.

Being the first point of contact, you will provide the uppermost level of support for technical issues. You are expected to thoroughly understand the client’s requirement to provide the best possible solution.

You will need to be extremely technical and used to working in a similar position.

Good communication skills are essential, both verbal and written as you will be communicating with external customers as well as team members in Thailand and the UK.

Responsibilities

  • Meeting with clients to determine requirements and define the scope of a project.
  • Clarifying a client’s system specifications, understanding their work practices and the nature of their business
  • Identifying the required resources and project manage the most complex client issues to resolution.
  • Use troubleshooting techniques and debug code to solve complex problems to provide simple solutions.
  • Preparing documentation and presenting solutions and progress reports to clients.
  • Conducting training sessions and seminars.
  • Building relationships with clients and maintaining contacts.
  • Development and customisation of our cloud based OCR \ Intelligent Document Recognition product according to client requirements.
  • Enhancing our existing product APIs and assisting our clients with their integrations. You will be involved in all aspects of the development cycle, from the requirements stage, design, to coding, testing.
  • Acting as a knowledge resource to all other levels.
  • Undertaking the necessary training and being able to transfer that knowledge to your colleagues.
  • Develop and maintain our internal applications. 
  • Travel to client sites maybe required.

Requirements

  • Minimum 3 years of development experience with C# and .NET Framework.
  • Experience with SQL.
  • Strong project management, planning, and time management skills.
  • Ability to create clear and concise documentation.
  • Good communication skills are essential as you will be client facing.
  • Previous experience of IrisXtract desirable but not necessary.
  • Previous experience of OCR and/or document capture technologies desirable but not necessary.
  • Previous experience of Scripting with Visual Basic.NET desirable but not necessary.
  • Ability to work with minimal supervision.
  • Aptitude and desire to learn existing products.

Benefits

  • Competitive salary depending on skills and experience
  • 20 days holiday + bank holidays
  • 12 flexi-days (1 per month) after a qualifying period
  • Company contributed pension
  • Death in service life cover, Critical illness cover, Income protection cover after qualifying period
  • City centre location
  • Company iPad

Please send your CV and covering letter quoting AICD0318 to jobs@draycir.com or post to Draycir, Regent House, 80 Regent Road, Leicester, LE1 7HE. 

No agencies.

Leicester

Required Skills & Experience

  • Min 12 months experience in an IT support role
  • Logging support calls
  • PC support, Windows, Office, Active Directory, Exchange
  • Incident Management
  • Enjoys investigating and resolving technical problems
  • An excellent communicator, both verbal and written

Desirable

  • Experience of training users (over the web)
  • Account systems (Sage 50, NAV)
  • Writing & running SQL scripts

Position Summary

Your role will include providing application support to our business partners and the end-users of our software products over the telephone, email, support forum, and through remote support software.  Other responsibilities include supporting our in-house team with their IT issues such as installing software and resolving technical problems.

Excellent communication skills are essential, both verbal and written, as you will be using our in-house bug tracking system to report defects, feature requests and support incidents. You must have a methodical and analytical mind, have attention to detail and enjoy problem solving. You will have ability to think through a problem logically and patiently guide unskilled end users through their IT related issues.

Draycir provides a friendly and relaxed working culture, ideal for individuals that want to further their technical knowledge in a supportive environment, but who also enjoy building positive relationships with customers.

Benefits

  • 20 days holiday plus bank holidays
  • 12 flexi days (1 per month) after qualifying period
  • Company contributed pension
  • Death in service life cover, Critical illness cover and Income protection cover after qualifying period
  • City centre location
  • Company iPad

Please send your CV and covering letter quoting SS1014 to jobs@draycir.com or post to Draycir, Regent House, 80 Regent Road, Leicester, LE1 7HE. 

No agencies.

Bangkok

Position Summary

You will be responsible for designing, producing and maintaining our ASEAN corporate web site, partner portal, micro sites and partner website and email content. You will need skills in HTML, CSS, Java Script, PHP and MySQL. You will also be designing layouts, screen mock ups, graphical user interfaces (GUI) and other graphics for all of our products. You will need to work closely with the development team and business team.

Additionally, you will be producing marketing content and working with our creative agency. Good communications skills are required as you be taking ideas from other team members to produce conceptual designs.

Creative and great design skills are essential, also an understanding of site usability and corporate branding. Good English communication skills are also required, both verbal and written as you will be communicating with team members both in Thailand and the UK.

You will be working on award winning products so you must take enormous pride in your work.

Responsibilities

  • Designing, implementing and maintaining all website design changes, including multilingual websites
  • Designing promo e-mails and all accompanying graphics
  • Designing landing pages, email footers
  • Branding any outgoing company mass communications
  • Monitoring pages and fixing any browser incompatibility issues
  • Optimising scripts to run faster
  • Creating Outlook friendly html e-mails
  • Help design the user interface of existing and new products

Requirements:

  • Thai Nationality
  • Bachelor’s Degree or higher in graphic design or similar
  • 1-3 years experienced in Adobe software (Photoshop, Illustrator)
  • Self-motivated, high level of creativity, good team player and able to work under pressure
  • Open minded to criticism but also able to express your own point of view
  • Desirable - Experience of Expression Blend, WPF designer and XAML
  • 1-3 years experienced in HTML, XML, CSS and other web technologies
  • SEO knowledge and skills desirable
  • Examples of past work or portfolio
  • Fluent in written and spoken English

Benefits

  • Salary is negotiable depending on skills and experience
  • Health insurance
  • Provident fund
  • 15 days holiday plus public holidays
  • Company iPad

Please send your CV and covering letter quoting WDGD0713 to jobs@draycir.com or post to Draycir Ltd. 75/11 Ocean Tower 2, 14th Floor Soi Sukhumvit 19 (Wattana), Sukhumvit Road, Klongton Nua, Wattana Bangkok 10110.

No agencies.

Bangkok

Position Summary

Your role will include testing our software products and reporting bugs, problems and feature requests to the development team. You will be supporting our clients and end-users of the software over the telephone, email and through remote support software. Other responsibilities include supporting our in-house team with their IT issues such as installing software and resolving technical problems.

Good English communication skills are essential, both verbal and written as you will be communicating with team members both in Thailand and the UK as well as supporting clients throughout the world.

Excellent communication skills are essential, both verbal and written as you will be using our in-house bug tracking system to report defects, feature requests and support incidents. You must have a methodical and analytical mind, have attention to detail and enjoy problem solving. You will have ability to think through a problem logically and patiently guide unskilled end users through their IT related issues.

Experience of any of the following skill would be useful; user acceptance testing, system, integration, regression, functional, end to end.

Requirements:

  • Good communication skills and telephone manner
  • Friendly personality and patience
  • Excellent problem solving and analytical skills
  • Disciplined in logging support calls
  • Ability to work with minimal supervision
  • Previous IT support role to resellers or end-users is desirable

Benefits

  • Salary is negotiable depending on skills and experience
  • Health insurance
  • Provident fund
  • 15 days holiday plus public holidays
  • Company iPad

Please send your CV and covering letter quoting ST0712 to jobs@draycir.com or post to Draycir Ltd. 75/11 Ocean Tower 2, 14th Floor Soi Sukhumvit 19 (Wattana), Sukhumvit Road, Klongton Nua, Wattana Bangkok 10110.
No agencies.

Bangkok

Position Summary

Your role will include development of new products as well as continued development of our current product lines and internal systems. You will be involved in all aspects of the development cycle, from the design stage, to coding, testing and documentation.

Good English communication skills are essential, both verbal and written as you will be communicating with team members both in Thailand and the UK.

Experience of agile, test-driven development practices, and methodologies like Scrum would be beneficial. You will have a track record of producing maintainable code, and hitting deadlines.

You will be working on award winning products so you will have excellent analytical skills and enthusiasm, attention to detail, enjoy problem solving and take enormous pride in your work. You are expected to keep abreast of developments in software engineering and technologies that could be of interest to the company.

You must have the ability to apply analytical and structured thinking to resolve programming problems, with the ability to simplify complex problems, processes or projects into their component parts.

Requirements:

  • 2-7 years of development experience
  • 2 - 5 years of experience with C# and .NET 2.0, 3.5 or 4.0
  • An understanding of object orientated programming (OOP)
  • An understanding of design patterns and their application
  • Ability to quickly gain new software skills and to work with new technologies
  • Ability to work with minimal supervision
  • Experience of Microsoft SQL Server
  • Knowledge of ASP.NET / web development
  • Desirable - Experience of agile development methodologies (SCRUM)
  • Desirable - Knowledge of WinForms development
  • Desirable - Knowledge of ASP.NET / MVC
  • Desirable – Understanding of good GUI design
  • Commercially aware

Benefits:

  • Salary is negotiable depending on skills and experience
  • Health insurance
  • Provident fund
  • 15 days holiday
  • Company iPad

Please send your CV and covering letter quoting SSD0313 to jobs@draycir.com or post to Draycir Ltd. 75/11 Ocean Tower 2, 14th Floor Soi Sukhumvit 19 (Wattana), Sukhumvit Road, Klongton Nua, Wattana Bangkok 10110.

No agencies.

Leicester

Position Summary

Your role will include providing 1st and 2nd line support to our business partners and the end-users of our software products over the telephone, email, support forum, and through remote support software.

Other responsibilities include supporting our in-house team with their IT issues such as installing software and resolving technical problems.

Excellent communication skills are essential, both verbal and written as you will be using our in-house bug tracking system to report defects, feature requests and support incidents. Polite and respectful as you will be customer facing and an ambassador of the company. You must have a methodical and analytical mind, have attention to detail and enjoy problem solving. You will have ability to think through a problem logically and patiently guide unskilled end users through their IT related issues. Using your intuition is a must.

Desirable Skills & Experience

  • Previous IT support role to resellers or end-users is desirable
  • Account system knowledge (Sage) is desirable but not necessary
  • Disciplined in logging support calls
  • Able to run training sessions over the internet

Benefits

  • Up to £22k depending on skills and experience
  • 20 days holiday plus bank holidays
  • 12 flexi-days (1 per month) after qualifying period
  • Company contributed pension
  • Death in service life cover, Critical illness cover and Income protection cover after qualifying period
  • City centre location
  • Company iPad

Please send your CV and covering letter quoting SS1014 to jobs@draycir.com or post to Draycir, Regent House, 80 Regent Road, Leicester, LE1 7HE. 

No agencies.

Leicester

Duties & Responsibilities:

  • Define and carry out end user and partner consultancy services and technical training, both via the web and face to face.
  • Identify client business needs, document requirements and ensure smooth delivery, whilst supporting clients through the software implementation process.
  • Provide effective solutions to problems.
  • Create and maintain knowledge base articles that describe best practice in installation, configuration and use of the products.
  • Monitor the help desk telephone and support email accounts, to ensure all calls are recorded and responded to, with appropriate escalation within Draycir’s SLAs.
  • Understand the software capabilities of the company. 
  • Contribute to the continuous improvement of the Support and Managed Service team practices.
  • Support the sales team and key channel partners in developing business from prospective and existing end-user customers.

Essential Skills & Experience

  • A minimum of 3 year's hands-on experience in supporting software applications
  • Experience of ERP systems (such as NAV, Sage, Sun Systems, Great Plains)
  • Excellent problem analysis and solving skills
  • Able to work to strict deadlines and SLAs
  • Clear understanding of IT support requirements within both large organisations and SMEs
  • Able to confidently and effectively deliver technical training
  • Excellent customer service attitude
  • Effectively manage customer expectations, to deliver an excellent customer service experience
  • Excellent communication and presentation skills
  • Able to effectively present solutions to customers via live presentations and webinars
  • Prior experience with IT delivery projects

Personal Attributes

  • Smart appearance
  • Assertive, approachable, flexible and willing to learn
  • Able to build effective, working relationship with clients
  • Discrete and confidential
  • Meticulous attention to detail
  • Team player, willing to go the extra mile for colleagues and customers
  • Highly self-motivated, goal-driven with a desire to ‘make a difference’
  • Willing to adapt and change to meet the needs of the business and the customers

Benefits

  • Competitive salary depending on skills and experience
  • 20 days holiday plus bank holidays
  • 12 flexi-days (1 per month) after qualifying period
  • Company contributed pension
  • Death in service life cover, Critical illness cover and Income protection cover after qualifying period
  • City centre location
  • Company iPad

Please send your CV and covering letter quoting ISC0916 to jobs@draycir.com or post to Draycir, Regent House, 80 Regent Road, Leicester, LE1 7HE. 

No agencies.

Leicester

Position summary

Proactive Partner contact

  • To maximise sales potential from Partners
  • To identify problems which may limit sales and to present solutions to resolve these problems
  • To maintain regular contact with the channel

Following up promotional and marketing activities and campaigns

  • Ensuring Partners are fully aware of the activities
  • To agree Partner involvement to maximise the value of the activity
  • Ensure they have the necessary training and resources to take advantage of the activities

Generating Partner sales activities

  • To contact weak performing Partners to identify problem areas and work with them to overcome these
  • To focus the Partners on the sales potential of the Draycir product range

Provide online product demonstrations (webinars)

  • Sell Partner support services into the channel

Develop new Partners

  • Research new opportunities within niche markets as directed
  • Identify, recruit and develop new Partners within our existing channels
  • Identify, recruit and develop new Partners for new channels

New product penetration

  • Ensure new products are taken on-board by our currently channel
  • Where the current channel is not suitable for the new product to recommend alternative distribution channels

Opportunity management

  • Following up on webinars and help manage the Partner sales process to conclusion
  • Follow up on leads gained at seminars, exhibitions etc
  • Follow up on leads generated via in-house marketing activities

Customer and Partner presentations

  • Occasional field visits to partners and their customers may be required

Requirements

  • Previous experience of selling and demonstrating software solutions
  • Excellent communication skills
  • Good computer skills (Word/PowerPoint)
  • Ability to build long term business relationships
  • Driving licence

Desirable (but not essential)

  • Worked in a channel environment
  • Living within 30 miles of Draycir’s offices

Benefits

  • Salary negotiable depending on skills and experience
  • 20 days holiday plus bank holidays
  • 12 flexi-days (1 per month) after qualifying period
  • Company contributed pension
  • Death in service life cover, Critical illness cover and Income protection cover after qualifying period
  • City centre location
  • Company iPad

Please send your CV and covering letter quoting PM0713 to jobs@draycir.com or post to Draycir, Regent House, 80 Regent Road, Leicester, LE1 7HE. 

No agencies.